Legal
Last updated: October 10, 2026
Privacy Policy
TenantIQ Inc. ("TenantIQ," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our property management platform and related services.
Information We Collect
We collect information you provide directly, including your name, email address, phone number, property details, tenant information, and payment data. We also collect usage data, device information, and analytics through cookies and similar technologies.
How We Use Your Information
We use your information to provide and improve our property management services, process transactions, communicate with you, ensure platform security, comply with legal obligations, and personalize your experience.
Data Sharing
We do not sell your personal information. We may share data with service providers who assist in operating our platform, with your consent, or as required by law. Tenant screening data is processed in compliance with the Fair Credit Reporting Act (FCRA).
Data Security
We implement industry-standard security measures including encryption, access controls, and regular security audits to protect your data. Financial data is processed through PCI-DSS compliant payment processors.
Your Rights
You have the right to access, correct, or delete your personal information. You may also opt out of marketing communications at any time. To exercise these rights, contact us at dpo@tenantiq.xyz.
Contact
For privacy-related inquiries, contact our Data Protection Officer at dpo@tenantiq.xyz.
Terms of Service
These Terms of Service ("Terms") govern your use of the TenantIQ platform and services provided by TenantIQ Inc., a company organized under the laws of Illinois, USA.
Acceptance of Terms
By accessing or using TenantIQ, you agree to be bound by these Terms. If you do not agree, you may not use our services.
Service Description
TenantIQ provides AI-powered property management tools including tenant screening, lease management, maintenance routing, rent collection, and predictive analytics. Services are provided on a subscription basis as described in our pricing plans.
User Responsibilities
You are responsible for maintaining the confidentiality of your account credentials, ensuring the accuracy of information you provide, complying with applicable laws including Fair Housing regulations, and using the platform in accordance with these Terms.
Limitation of Liability
To the maximum extent permitted by law, TenantIQ Inc. shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the platform.
Governing Law
These Terms are governed by the laws of Illinois, USA, without regard to conflict of law principles. Any disputes shall be resolved in the courts of Illinois, USA.
Contact
For questions about these Terms, contact us at hello@tenantiq.xyz.
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